Educating leadership and clinic staff on the CPS model, to gain their support Initializing and leading ongoing work in clinics and ensuring that the patient/CPS engagement is appropriate and consistent with their preferences. This includes Ensuring that every patient who can benefit from specialty pharmacy services is identified and met in clinic upon arrival Explaining t

Developing goals, strategies, and tactics to ensure ongoing customer success. This will include helping our customers grow their specialty pharmacy program and ensuring that their program operates profitably. Building, developing, and inspiring the onsite team of clinicians, liaisons, technicians, and other staff to outperform targets and create high patient and provider

Enrolling patients into the program, by assisting with recruitment to ensure the most possible benefits for the patients Delivering "VIP level" service to each patient in every interaction, ensuring they perceive our customer site pharmacy as the pharmacy of choice and ultimately impacting their level of success in their therapy Retaining patients throughout the life of t

Educating leadership and clinic staff on the CPS model, to gain their support Initializing and leading ongoing work in clinics and ensuring that the patient/CPS engagement is appropriate and consistent with their preferences. This includes Ensuring that every patient who can benefit from specialty pharmacy services is identified and met in clinic upon arrival Explaining t