13285
With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment castings, airfoil castings, forged components, aerostructures and highly engineered, critical fasteners for aerospace applications. In addition, we are the leading producer of airfoil castings for the industrial gas turbine market. We also manufacture extruded seamless pipe, fittings, and forgings for power generation and oil & gas applications; commercial and military airframe aerostructures; and metal alloys and other materials for the casting and forging industries. With such critical applications, we insist on quality and dependability - not just in the materials and products we make, but in the people we recruit.
PCC is relentless in its dedication to being a high-quality, low-cost and on-time producer; delivering the highest value to its customers while continually pursuing strategic, profitable growth.
In 2016, Berkshire Hathaway, led by Chairman and CEO Warren E. Buffett, acquired Precision Castparts Corp.
Business Profile
Wyman-Gordon is a worldwide supplier to the aerospace and industrial gas turbine markets. We hold quality accreditations for all of the major airframe and engine manufacturers for both civil and military applications. Wyman-Gordon creates rotating closed-die forgings which are critical for aerospace and land-based gas turbines. Wyman-Gordon also manufactures structural forgings for airframe, nuclear, petrochemical, power generation, and space applications.
Location Profile
Located in South Gate, Dickson Testing Company, Inc. is a full-service destructive testing laboratory serving aerospace and metallic producers worldwide. Our laboratories serve our customers with metallurgical, mechanical, corrosion, and chemical testing services. In support of these services our facility provides complete specimen fabrication, cut off services and heat treat capability.
Position Summary
Responsible for receiving, monitoring and processing customer requests in a prompt and timely manner, with emphasis on accuracy and professionalism, interface with other departments to ensure customer requests are processed as promised, perform positive call closure to ensure customer satisfaction, provide feedback and input on how to handle service requests, review all open calls or requests and perform follow-up as needed, maintain customer accounts, direct any customer concern to supervisor/manager.
Primary Duties & Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, ability and/or competency needed for successful performance in the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Skills
Experience & Education
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by a person so classified.
The job may require additional hours beyond a 40-hour workweek.
Precision Castparts Corp. is an equal opportunity employer commit ted to recruit, hire, train and promote in all job categories without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or other status protected by applicable law.
Note:This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.