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Service/Care Coordinator 3
McAllen, TX
Job Description
Title: Service/Care Coordinator 3
Duration: 6 months
Location: Remote - TX (from McAllen and surrounding area)
Shift timing: 8 am - 5 pm with 1hr lunch break
Duration:
Provide support to medical, behavioral and social support staff to determine needs, eligibility and services for members. Conduct screening and risk assessment interventions per program guidelines.
Job Responsibilities:
Identify special needs members through the completion of health screens and other resources. Work with community outreach/member advocates to coordinate member care.
Educate providers and community resources on program components and available support services.
Educate members with special needs to foster compliance with program and positively impact outcomes.
Conduct site visits as appropriate for programs and provide support to other special programs.
Assist with modification and management of care plans under the direction of a Registered Nurse in conjunction with member, medical consenter or caregiver, Department of Family and Protective Services (DFPS) caseworker and family, if applicable, as well as the managing physician.
SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at nahr@spectraforce.com if you require reasonable accommodation.
Duration: 6 months
Location: Remote - TX (from McAllen and surrounding area)
Shift timing: 8 am - 5 pm with 1hr lunch break
Duration:
Provide support to medical, behavioral and social support staff to determine needs, eligibility and services for members. Conduct screening and risk assessment interventions per program guidelines.
Job Responsibilities:
Identify special needs members through the completion of health screens and other resources. Work with community outreach/member advocates to coordinate member care.
Educate providers and community resources on program components and available support services.
Educate members with special needs to foster compliance with program and positively impact outcomes.
Conduct site visits as appropriate for programs and provide support to other special programs.
Assist with modification and management of care plans under the direction of a Registered Nurse in conjunction with member, medical consenter or caregiver, Department of Family and Protective Services (DFPS) caseworker and family, if applicable, as well as the managing physician.
| Required Skills/Experience: | Preferred Skills/ Experience: | |||||||
| 1. | Licensed Practical Nurse or Licensed Vocational Nurse |
1. | Bilingual preferred | |||||
| 2. | Customer service skills | 2. | ||||||
| 3. | Multitasking | 3. | ||||||
| 4. | Time Management | 4. | ||||||
| 5. | 5. | |||||||
| Education Requirement: | Licensed Practical Nurse or Licensed Vocational Nurse | Education Preferred: | ||||||
| Software Skills Required: | Microsoft Word, Excel | |||||||
SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at nahr@spectraforce.com if you require reasonable accommodation.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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