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Position Summary:
The University of New Mexico Information Technologies seeks a Technical Analyst 2 for UNM IT Campus Outreach and Engagement to play an integral role in the IT support operations of Enrollment Management.
The ideal candidate will have in-depth knowledge of operating systems, applications, and associated equipment. They will also have strong technical problem-solving, organizational, and communication skills and a thorough understanding of IT system security and management best practices.
Successful candidates will also have experience managing enterprise applications in a complex higher education environment. This role will primarily support the Hyland OnBase document management system and functional and technical assistance for Enrollment Management.
See the Position Description for additional information.
- Specialty licensure/certification may be required, as specified by the department.
- Successful candidate may be subject to a criminal background check prior to starting work.
Bachelor's degree; at least 1 year of progressively responsible experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year-for-year basis.
- Ability to analyze complex business requirements and translate them into technical solutions within the OnBase platform. This includes understanding business processes and workflows.
- Proficiency in designing and implementing workflows within Hyland Onbase or similar content management software suite to automate business processes.
- Users should understand how to create forms and workflow maps, define triggers and actions, and optimize workflow efficiency.
- Experience with Microsoft Active Directory-based and Microsoft Entra ID services, including centralized file share/printer management and automated system/application update solutions.
- Ability to orchestrate and drive the successful and timely completion of tasks to achieve organizational and project goals.
- Ability to work effectively in a team environment, collaborating with other technical analysts, developers, business analysts, and end-users to deliver solutions that meet business needs.
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
Include a Resume/application and Cover Letter. Applicants submitting incomplete application packages may not be considered for interview.Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.